FAQ
What is Après Collective's Return Policy?
As of now, Après Collective does not accept returns or exchanges, therefore all purchases are final sale. However, we are committed to ensuring your satisfaction with every purchase. If you have any concerns or issues with your order, please contact us immediately, and our customer service team will work diligently to resolve the matter to your satisfaction.
If you have any questions or need assistance, please don't hesitate to reach out to us at contact@shopaprescollective.com.
Is Everything Authentic?
Yes, at Après Collective, we guarantee the authenticity of all our vintage and preloved designer items. Each piece undergoes a thorough authentication process by our team of experts to ensure its genuineness and quality. If you have any doubts about the authenticity of your purchase, please contact us, and we will address your concerns promptly.
How do I contact Après Collective for assistance?
If you have any questions or need assistance, please don't hesitate to reach out to us at shopaprescollective@gmail.com. Our customer service team is here to help you with any inquiries or concerns you may have.
Do you offer international shipping?
No, currently we do not offer international shipping. Our services are available within the United States at the moment. However, we are constantly reviewing our shipping options and may expand in the future.
Can I cancel or modify my order after it has been placed?
Unfortunately, we are unable to cancel or modify orders once they have been placed. Please review your order carefully before completing the checkout process.
How do I know if an item will fit me?
We provide detailed measurements for each item listed on our website to help you determine the best fit. Additionally, you can contact us for further assistance or clarification on sizing.
Are there any discounts or promotions available?
We occasionally offer discounts and promotions to our customers. Be sure to follow us on social media to stay updated on our latest promotions and special offers.
Does Après Collective buy or consign items?
At this time, we do not buy or consign items from individuals. However, we are always sourcing new inventory, so feel free to contact us if you have designer pieces you'd like to sell or consign in the future.
If you have any other questions or inquiries not covered in this FAQ, please feel free to contact us at contact@shopaprescollective.com. We're here to assist you and ensure your shopping experience with Après Collective is exceptional.